software architecture AWS data AI privacy engineering

Felipe
San Martín Soto

As “Chasquilla Engineer”, I move between data, software, artificial intelligence, AWS solution design and whatever is on fire that week. I design architectures, automate processes and build tools across cloud, data, AI and privacy.

Chasquilla Engineer
10+ years of experience
Cloud solution design, automation and cloud delivery
Privacy technical tools, data flows and governance

Professional Profile

Profile

I design AWS architectures for data, compliance and software delivery

I work across software architecture, AWS, backend, frontend, data engineering, automation and infrastructure as code. I focus on turning complex problems into concrete tools: prototypes, repositories, useful products and clear technical documentation.

I am an AWS Certified Solutions Architect - Associate, with experience leading teams, defining technical direction and working throughout the software development lifecycle.

Cloud Architecture

AWS solution design, migrations, networking, CDK and regulated environments.

Process Improvement

Functional and non-functional requirements, planning, standards and SDLC practices.

Data Governance

Privacy, corporate data quality, data platforms and analytics enablement.

Team Leadership

Multidisciplinary teams, customer satisfaction, communication and technical mentoring.

Experience & Education

Resume
Summary

Professional experience and academic background.

2024 - 2025

Software Architect

Merapar

Developed microservices and serverless systems for the media industry in a remote English-speaking role. Covered analysis, design, testing, documentation and infrastructure operation.

AWS CDK React TypeScript GraphQL Serverless
2022 - 2024

Architecture Lead

CLM

Led multidisciplinary teams across development, UX/UI, cloud, data and AI. Defined technical direction, cloud solution design, requirements and technical proposals.

AWS Azure Cloudflare Datadog OpenAI Data Serverless
2021 - 2022

Solutions Architect

Cognitiva

Led architecture for Voicebot and live communications solutions using AWS, Twilio, IBM Watson, Python, Linux, Kamailio, Asterisk and RabbitMQ.

AWS Twilio IBM Watson Python Linux Asterisk RabbitMQ
2018 - 2020

Contact Center Specialist Engineer

Sixbell

Implemented contact center analytics and operations solutions, including Verint WFM/WFO, text analytics, cognitive IVR, virtual assistants and WhatsApp chatbot initiatives.

Verint WFM/WFO Text Analytics IVR Chatbot WhatsApp
2014 - 2018

Software Engineer / Founder / Teaching Assistant

Outliers, USACH, UNAB, USS

Developed websites and APIs, created digital education programs and worked as a teaching assistant in mathematics and engineering courses.

WordPress Python FastAPI APIs Education Mathematics
2017

Applied Engineering

Universidad de Santiago de Chile

Bachelor in Applied Engineering with academic foundation in electricity, telecommunications, mathematics and problem solving.

AWS

AWS SAA

Amazon Web Services

AWS Certified Solutions Architect - Associate, focused on designing secure, resilient and scalable architectures on AWS.

Also

Certifications

Cloud, agile practices and data

Additional certifications include Cloud Practitioner, Scrum, IBM Watson, Verint, Data Science and Software Development.

Education

  • 2019
    Execution Engineering in Electricity: Electronics, Networks and Telecommunications - Universidad de Santiago de Chile

    Professional degree with emphasis on electronics, networks and telecommunications.

  • 2017
    Bachelor in Applied Engineering: Electricity, Telecommunications - Universidad de Santiago de Chile

    Academic foundation in engineering, telecommunications, mathematics and problem solving.

  • 2017 - NOW
    Certifications - Drive folder

    AWS Certified Solutions Architect - Associate, AWS Cloud Practitioner, Scrum Master, Scrum Fundamentals, IBM Watson, Verint, Data Science and Software Development.

Experience

  • 2025-03 - Now
    Solutions and Data Architect - Coopeuch

    Design AWS solutions for regulatory compliance, corporate data privacy, governance and quality. Work across AWS, React, TypeScript, Java, Python, CDK, Jenkins and Kubernetes.

  • 2024-01 - 2025-03
    Software Architect - Merapar

    Remote English-speaking role developing microservices and serverless systems for the media industry. Owned analysis, design, testing, documentation and infrastructure required to operate the software.

  • 2022-01 - 2024-01
    Architecture Chapter Lead - CLM

    Led a multidisciplinary team of 12 to 27 people across development, UX/UI, cloud, data and AI. Designed cloud solutions, gathered functional and non-functional requirements, created technical pre-sales proposals and set technical direction for development teams.

  • 2021-01 - 2022-03
    Solutions Architect - Cognitiva

    Principal architect for live communications and Voicebot solutions using AWS, Twilio, IBM Watson services, Python, Linux, Kamailio, Asterisk, RabbitMQ, Datadog and Atlassian tools.

  • 2020-01 - 2022-01
    Founder - Outliers

    Designed advisory and education programs for digital capability building in organizations and entrepreneurs. Created the Outliers methodology, agile learning concepts and the Mentalidad Algorítmica program.

  • 2018-01 - 2020-01
    Contact Center Specialist Engineer - Sixbell

    Implemented contact center analytics and operations solutions: best-time-to-call analysis, audio and social interaction text analytics, Verint WFM/WFO, cognitive IVR, virtual assistants and WhatsApp chatbot initiatives.

  • 2014-01 - 2018-01
    Software Engineer - Outliers

    Developed websites and APIs for e-commerce integrations with warehouse management systems using WordPress, Python and FastAPI.

  • 2014-01 - 2017-01
    Teaching Assistant - USACH, UNAB, USS

    Teaching assistant for Calculus I, Introduction to Mathematics and Differential Calculus, and Differential Equations. Also managed and taught online education initiatives.

Technical Skills

Skills

Cloud & DevOps

AWS, CDK, Lambda, API Gateway, DynamoDB, S3, Glue, Athena, DMS, Fargate, EC2, VPN, Kubernetes, Cloudflare, Datadog, Jenkins.

Software Engineering

TypeScript, JavaScript, Java, Python, React, Node.js, PHP, GraphQL, APIs, microservices, serverless, testing and documentation.

Data & AI

Data governance, privacy, quality, data lakes, ETL orchestration, Spark, MongoDB, PostgreSQL, MySQL, OpenAI, LangChain, ChromaDB, IBM Watson.

Architecture Practice

Solution design, cloud architecture, technical proposals, non-functional requirements, SDLC, process improvement, production response and mentoring.

Telecom & Integrations

Asterisk, Kamailio, SIP endpoints, contact center integrations, RabbitMQ, Twilio, Verint WFM/WFO and live communication platforms.

Languages

Spanish native, English intermediate B1 and German intermediate B1.

What I'm Building

Builder

My current public work is focused on privacy: translating regulation, data flows and technical risk into tools that teams can run, inspect and improve.

Visualization

Privacy Atlas

Web visualization about the historical evolution of privacy norms, milestones and events.

Cookies & Consent

Observatorio de Cookies

Platform for analyzing cookies, trackers, vendors and consent behavior on Chilean websites.

Open Source CLI

Cookie Audit CLI

TypeScript and Playwright CLI to audit cookies, trackers and behavior before and after consent.

Privacy as Code

code2pia / Privacy as Code

Exploratory tool for scanning repositories and detecting possible personal data flows from code, supporting privacy analysis and impact assessments.

Public Data

chile-utils

Public Chilean datasets in JSON for developers, civic tech, legaltech and data analysis.

AI Utility

y2t

Streamlit app that turns YouTube videos into text using available subtitles or Whisper as fallback.

Public Education

Music about privacy

Educational songs for explaining privacy and personal data rights in an accessible format.

How I Work

Approach

Practical solution design

I prioritize architectures that can be deployed, operated, measured and improved over time.

Infrastructure as code

CDK, automation and repeatable processes to reduce operational friction and improve delivery.

Prototype, validate, improve

I use prototypes to validate assumptions, reduce uncertainty and evolve ideas into maintainable tools before scaling a solution.

Previous Projects

Client Work

Farmaloop - Cloud Architecture

Migration from monolith to microservices, AWS enablement and data lake support for commercial teams handling high-volume e-commerce operations.

  • Role: cloud architecture and technical guidance
  • Focus: microservices, AWS and data lake
  • Outcome: platform prepared for high-volume e-commerce operations
Farmaloop logo

Corona - Data Lake

Migration of approximately 12 TB from on-premises platforms to AWS, with ETL orchestration and data views for internal teams.

  • Role: data architecture design
  • Focus: migration, ETL and analytical querying
  • Outcome: cloud foundation for internal data consumption
Corona logo

Uptime Bolt - Cloud Architecture

Serverless architecture design on AWS, technical guidance for the development team and DDD-oriented solution proposal.

  • Role: solution architecture
  • Focus: serverless, DDD and cloud operation
  • Outcome: technical direction for product implementation
Uptime Bolt logo
  • CLM Digital Solutions
  • SNS, Fargate, DynamoDB, Lambda
  • Web Monitoring

La Estampilla - Web Development

Web design and implementation for transfer and tour transportation, including quotation and reservation features.

  • Role: web development
  • Focus: quotation, booking and digital presence
  • Outcome: functional website for commercial operations
La Estampilla logo
  • La Estampilla
  • IONOS, PHP, WordPress, Google Maps API

eDarkstore - API Development

API design and implementation for integrating e-commerce orders with warehouse management systems.

  • Role: API design and implementation
  • Focus: e-commerce and WMS integration
  • Outcome: automated flow between orders and logistics operations
eDarkstore logo

Voicebot - AI Product

Architecture and implementation for voice automation, contact center integration, telecommunications APIs, SIP endpoints and AI service orchestration.

  • Role: principal architecture
  • Focus: VoIP, contact center, TTS/STT and AI
  • Outcome: voice automation solution integrated with operational channels
Voicebot architecture
  • Cognitiva
  • Asterisk, Kamailio, Python, GCP, IBM, AWS
  • cognitiva.la

PDF Comparison - AI Product

Question-answering experience over multiple PDF documents using OpenAI, Streamlit, LangChain and ChromaDB.

  • Role: AI product prototyping and development
  • Focus: retrieval, embeddings and query experience
  • Outcome: tool to explore documents with natural language
PDF comparison architecture
  • Python, Streamlit, OpenAI, LangChain, ChromaDB
  • AI Product

Domwo - Application Development

Application development for domestic worker HR workflows, including landing, authentication and home views.

  • Role: frontend and cloud development
  • Focus: authentication, base views and deployment
  • Outcome: application base for HR workflows
Domwo logo
  • React, Amplify, Cognito, S3
  • Software Development

Corona - Application Rehost

Migration of applications from a provider-managed AWS account to the client's AWS account, including EC2, AMI, ELB and VPN components.

  • Role: cloud migration
  • Focus: rehost, networking and AWS components
  • Outcome: applications operating under a client-managed account
Corona logo

Contact information

Santiago, Chile · felipesmsoto@gmail.com · +56 9 6292 7020

Contact